SERVICENOW, INC. financials

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NOW CIK 0001373715

Source: EDGAR filings · raw companyfacts JSON · Built 2026-04-25T10:12:35Z

Custom taxonomy namespace: ffd

Key metrics by reporting period

Up to six most-recent periods side-by-side. Rows are the curated key lines — revenue, margins, cash, debt, equity, cash-flow totals, plus the derived and valuation metrics we compute on top. For every tag a filer reported in one period, use the single-filing drilldown below.

Derived Metrics

Concept FY 2025FY 2024FY 2023FY 2022FY 2021FY 2020
Free Cash Flow 4.58B 3.42B 2.70B 2.17B 1.80B 1.37B
EBITDA 2.56B 1.93B 1.32B 788.00M 729.00M 535.00M
Working Capital 28.00M 829.00M 412.00M 649.00M 271.00M 785.00M
Net Debt -2.81B -1.51B -1.10B -724.00M -998.00M 458.01M
Gross Margin 77.53% 79.18% 78.59% 78.29% 77.05% 78.16%
Operating Margin 13.74% 12.42% 8.49% 4.90% 4.36% 4.40%
Net Margin 13.16% 12.97% 19.30% 4.49% 3.90% 2.63%
Return on Equity (ROE) 13.48% 14.83% 22.69% 6.46% 6.22% 4.20%
Return on Assets (ROA) 6.71% 6.99% 9.96% 2.44% 2.13% 1.37%
Current Ratio 1.0027 1.0992 1.0559 1.1081 1.0548 1.2101
Debt-to-Equity 0.0703 0.0821 0.1044 0.1483 0.1976 0.7534
Effective Tax Rate 22.69% 18.01% -71.73% 18.55% 7.63% 20.67%
Cash Conversion Ratio 3.1144 2.9944 1.963 8.3785 9.5261 15.0084
Accruals Ratio -0.1419 -0.1394 -0.0959 -0.1803 -0.1816 -0.1913
SBC % of Revenue 14.72% 15.90% 17.88% 19.34% 19.18% 19.25%
CapEx Coverage 6.2719 5.0082 4.8963 4.9509 5.5893 4.2625
Free Cash Flow Per Share $4.37 $3.28 $2.63 $10.68 $8.85 $6.75

Valuation Metrics

Concept FY 2025FY 2024FY 2023FY 2022FY 2021FY 2020
P/E Trailing (Diluted) 91.7305 154.762 84.106 242.6687 574.4337 932.9322
P/FCF 35.0397 64.7006 53.7153 36.3675 73.306 81.5283
FCF Yield 2.85% 1.55% 1.86% 2.75% 1.36% 1.23%
EV / EBITDA 61.5217 566.9046 108.4097 99.0469 176.3643 202.3495
P/S 12.0826 99.6456 16.1226 10.8727 21.9755 23.8546
P/B 12.3752 113.9044 18.9611 15.6544 35.0656 38.0377

Income Statement

Concept FY 2025FY 2024FY 2023FY 2022FY 2021FY 2020
Revenue from Contract with Customer, Excluding Assessed Tax 13.28B 10.98B 8.97B 7.25B 5.90B 4.52B
Cost of Revenue 2.98B 2.29B 1.92B 1.57B 1.35B 987.00M
Gross Profit 10.29B 8.70B 7.05B 5.67B 4.54B 3.53B
Research and Development Expense 2.96B 2.54B 2.12B 1.77B 1.40B 1.02B
Operating Expenses 8.47B 7.33B 6.29B 5.32B 4.29B 3.33B
Operating Income (Loss) 1.82B 1.36B 762.00M 355.00M 257.00M 199.00M
Income Tax Expense (Benefit) 513.00M 313.00M -723.00M 74.00M 19.00M 31.00M
Net Income (Loss) Attributable to Parent 1.75B 1.43B 1.73B 325.00M 230.00M 119.00M
Earnings Per Share, Basic $1.69 $1.38 $1.70 $1.61 $1.16 $0.61
Weighted Average Number of Shares Outstanding, Basic 1.04B 1.03B 1.02B 201.43M 198.09M 193.10M
Earnings Per Share, Diluted $1.67 $1.37 $1.68 $1.60 $1.13 $0.59
Weighted Average Number of Shares Outstanding, Diluted 1.05B 1.04B 1.03B 203.53M 203.17M 202.48M

Balance Sheet

Concept FY 2025FY 2024FY 2023FY 2022FY 2021FY 2020
Cash and Cash Equivalents, at Carrying Value 3.73B 2.30B 1.90B 1.47B 1.73B 1.68B
Assets, Current 10.47B 9.19B 7.78B 6.65B 5.22B 4.52B
Assets 26.04B 20.38B 17.39B 13.30B 10.80B 8.71B
Liabilities, Current 10.44B 8.36B 7.37B 6.00B 4.95B 3.74B
Long-term Debt, Excluding Current Maturities — — — — — 1.64B
Liabilities 13.07B 10.77B 9.76B 8.27B 7.10B 5.88B
Stockholders' Equity Attributable to Parent 12.96B 9.61B 7.63B 5.03B 3.69B 2.83B
Common Stock, Shares, Outstanding 1.05B 1.03B 204.72M 202.88M 199.61M 195.84M

Cash Flow Statement

Concept FY 2025FY 2024FY 2023FY 2022FY 2021FY 2020
Net Cash Provided by (Used in) Operating Activities 5.44B 4.27B 3.40B 2.72B 2.19B 1.79B
Payments to Acquire Property, Plant, and Equipment 868.00M 852.00M 694.00M 550.00M 392.00M 419.00M
Net Cash Provided by (Used in) Investing Activities -1.69B -2.50B -2.17B -2.58B -1.61B -1.51B
Payments for Repurchase of Common Stock 1.84B 696.00M 538.00M 0 0 —
Net Cash Provided by (Used in) Financing Activities -2.34B -1.34B -803.00M -344.00M -506.00M 597.00M

Raw XBRL tagging for a single filing

Every us-gaap and custom concept the filer tagged for one fiscal period, grouped by statement. Start here when a number in the trend table above surprises you and you want to see the exact tag behind it. Derived and valuation rows are omitted here because they already appear in the trend table.

Most recent filing shown by default.

Compare filings side-by-side

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Immaterial rows are USD line items under 1% of the period's revenue — the noise floor below which a single tag rarely moves the investment thesis. Revenue is read from the filer's top-line concept (Revenues / RevenueFromContractWithCustomerExcludingAssessedTax, with a fallback chain). Non-USD rows, rows without a numeric value, and every row on a filing with no identifiable revenue anchor stay visible. Flip the switch off to see every tag the filer reported for the period.

Income Statement

19 concepts 3 units
Unit US$ · 14 concepts
Label Value Period
Revenue from Contract with Customer, Excluding Assessed Tax 3.77B 2026-01-01 → 2026-03-31
Cost of Revenue 940.00M 2026-01-01 → 2026-03-31
Gross Profit 2.83B 2026-01-01 → 2026-03-31
Research and Development Expense 823.00M 2026-01-01 → 2026-03-31
Amortization of Intangible Assets 77.00M 2026-01-01 → 2026-03-31
Amortization of Deferred Sales Commissions 168.00M 2026-01-01 → 2026-03-31
Selling and Marketing Expense 1.22B 2026-01-01 → 2026-03-31
General and Administrative Expense 288.00M 2026-01-01 → 2026-03-31
Operating Expenses 2.33B 2026-01-01 → 2026-03-31
Operating Income (Loss) 503.00M 2026-01-01 → 2026-03-31
Other Nonoperating Income (Expense) 82.00M 2026-01-01 → 2026-03-31
Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest 673.00M 2026-01-01 → 2026-03-31
Income Tax Expense (Benefit) 204.00M 2026-01-01 → 2026-03-31
Net Income (Loss) Attributable to Parent 469.00M 2026-01-01 → 2026-03-31
Unit shares · 3 concepts
Label Value Period
Weighted Average Number of Shares Outstanding, Basic 1.04B 2026-01-01 → 2026-03-31
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount 23.31M 2026-01-01 → 2026-03-31
Weighted Average Number of Shares Outstanding, Diluted 1.04B 2026-01-01 → 2026-03-31
Unit US$ / share · 2 concepts
Label Value Period
Earnings Per Share, Basic $0.45 2026-01-01 → 2026-03-31
Earnings Per Share, Diluted $0.45 2026-01-01 → 2026-03-31

Comprehensive Income

5 concepts 1 unit

Balance Sheet

48 concepts 3 units
Unit US$ · 39 concepts
Label Value Period
Cash and Cash Equivalents, at Carrying Value 2.70B as of 2026-03-31
Restricted Cash, Current 8.00M as of 2026-03-31
Debt Securities, Available-for-sale, Current 2.48B as of 2026-03-31
Accounts Receivable, after Allowance for Credit Loss, Current 1.71B as of 2026-03-31
Debt Securities, Available-for-sale 5.20B as of 2026-03-31
Contract with Customer, Asset, after Allowance for Credit Loss, Current 591.00M as of 2026-03-31
Assets, Current 8.44B as of 2026-03-31
Operating Lease, Right-of-Use Asset 831.00M as of 2026-03-31
Property, Plant and Equipment, Gross 4.21B as of 2026-03-31
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment 1.96B as of 2026-03-31
Property, Plant and Equipment, Net 2.25B as of 2026-03-31
Debt Securities, Available-for-sale, Noncurrent 2.72B as of 2026-03-31
Other Long-term Investments 1.74B as of 2026-03-31
Goodwill 4.54B as of 2026-03-31
Finite-Lived Intangible Assets, Accumulated Amortization 665.00M as of 2026-03-31
Finite-Lived Intangible Assets, Net 1.48B as of 2026-03-31
Intangible Assets, Net (Excluding Goodwill) 1.48B as of 2026-03-31
Contract with Customer, Asset, after Allowance for Credit Loss, Noncurrent 1.13B as of 2026-03-31
Other Assets, Noncurrent 335.00M as of 2026-03-31
Deferred Income Tax Assets, Net 914.00M as of 2026-03-31
Operating Lease, Liability 940.00M as of 2026-03-31
Assets 24.38B as of 2026-03-31
Accounts Payable, Current 427.00M as of 2026-03-31
Accrued Liabilities, Current 1.41B as of 2026-03-31
Contract with Customer, Liability, Current 8.03B as of 2026-03-31
Liabilities, Current 9.98B as of 2026-03-31
Convertible Notes Payable, Noncurrent 1.49B as of 2026-03-31
Contract with Customer, Liability, Noncurrent 99.00M as of 2026-03-31
Other Liabilities, Noncurrent 258.00M as of 2026-03-31
Operating Lease, Liability, Noncurrent 822.00M as of 2026-03-31
Liabilities 12.65B as of 2026-03-31
Preferred Stock, Value, Issued 0 as of 2026-03-31
Common Stock, Value, Issued 1.00M as of 2026-03-31
Additional Paid in Capital, Common Stock 11.38B as of 2026-03-31
Treasury Stock, Common, Value 5.38B as of 2026-03-31
Accumulated Other Comprehensive Income (Loss), Net of Tax 7.00M as of 2026-03-31
Retained Earnings (Accumulated Deficit) 5.71B as of 2026-03-31
Stockholders' Equity Attributable to Parent 11.73B as of 2026-03-31
Liabilities and Equity 24.38B as of 2026-03-31
Unit shares · 7 concepts
Label Value Period
Preferred Stock, Shares Authorized 10.00M as of 2026-03-31
Preferred Stock, Shares Issued 0 as of 2026-03-31
Preferred Stock, Shares Outstanding 0 as of 2026-03-31
Common Stock, Shares Authorized 3.00B as of 2026-03-31
Common Stock, Shares, Issued 1.07B as of 2026-03-31
Common Stock, Shares, Outstanding 1.03B as of 2026-03-31
Treasury Stock, Common, Shares 38.63M as of 2026-03-31
Unit US$ / share · 2 concepts
Label Value Period
Preferred Stock, Par or Stated Value Per Share $0.00 as of 2026-03-31
Common Stock, Par or Stated Value Per Share $0.00 as of 2026-03-31

Cash Flow Statement

30 concepts 1 unit
Unit US$ · 30 concepts
Label Value Period
Depreciation 148.00M 2026-01-01 → 2026-03-31
Increase (Decrease) in Accrued Liabilities and Other Operating Liabilities -439.00M 2026-01-01 → 2026-03-31
Depreciation, Depletion and Amortization 258.00M 2026-01-01 → 2026-03-31
Share-based Payment Arrangement, Noncash Expense 547.00M 2026-01-01 → 2026-03-31
Operating Lease, Payments 29.00M 2026-01-01 → 2026-03-31
Interest Paid, Excluding Capitalized Interest, Operating Activities 11.00M 2026-01-01 → 2026-03-31
Income Taxes Paid, Net 38.00M 2026-01-01 → 2026-03-31
Capital Expenditures Incurred but Not yet Paid 100.00M 2026-01-01 → 2026-03-31
Increase (Decrease) in Receivables -912.00M 2026-01-01 → 2026-03-31
Increase (Decrease) in Deferred Income Taxes -102.00M 2026-01-01 → 2026-03-31
Increase (Decrease) in Deferred Charges 195.00M 2026-01-01 → 2026-03-31
Increase (Decrease) in Prepaid Expense and Other Assets 42.00M 2026-01-01 → 2026-03-31
Increase (Decrease) in Contract with Customer, Liability -278.00M 2026-01-01 → 2026-03-31
Increase (Decrease) in Accounts Payable 250.00M 2026-01-01 → 2026-03-31
Other Operating Activities, Cash Flow Statement -82.00M 2026-01-01 → 2026-03-31
Net Cash Provided by (Used in) Operating Activities 1.67B 2026-01-01 → 2026-03-31
Payments to Acquire Property, Plant, and Equipment 141.00M 2026-01-01 → 2026-03-31
Payments to Acquire Intangible Assets 0 2026-01-01 → 2026-03-31
Payments to Acquire Investments 31.00M 2026-01-01 → 2026-03-31
Proceeds from Sale and Maturity of Debt Securities, Available-for-sale 1.14B 2026-01-01 → 2026-03-31
Payments to Acquire Businesses, Net of Cash Acquired 1.32B 2026-01-01 → 2026-03-31
Payments for (Proceeds from) Other Investing Activities -28.00M 2026-01-01 → 2026-03-31
Net Cash Provided by (Used in) Investing Activities -451.00M 2026-01-01 → 2026-03-31
Proceeds from Stock Plans 153.00M 2026-01-01 → 2026-03-31
Payments for Repurchase of Common Stock 2.23B 2026-01-01 → 2026-03-31
Payment, Tax Withholding, Share-based Payment Arrangement 164.00M 2026-01-01 → 2026-03-31
Net Cash Provided by (Used in) Financing Activities -2.24B 2026-01-01 → 2026-03-31
Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents -5.00M 2026-01-01 → 2026-03-31
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect -1.02B 2026-01-01 → 2026-03-31
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents 2.71B as of 2026-03-31

Notes

60 concepts 4 units
Unit US$ · 42 concepts
Label Value Period
Operating Lease, Liability, Current 118.00M as of 2026-03-31
Prepaid Expense and Other Assets, Current 949.00M as of 2026-03-31
Share-based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount 67.00M as of 2026-03-31
Contract with Customer, Liability, Revenue Recognized 3.20B 2026-01-01 → 2026-03-31
Finite-Lived Intangible Asset, Expected Amortization, Year One 346.00M as of 2026-03-31
Finite-Lived Intangible Asset, Expected Amortization, Year Two 315.00M as of 2026-03-31
Finite-Lived Intangible Asset, Expected Amortization, Year Three 292.00M as of 2026-03-31
Finite-Lived Intangible Asset, Expected Amortization, Year Four 242.00M as of 2026-03-31
Revenue, Remaining Performance Obligation, Amount 27.70B as of 2026-03-31
Finite-Lived Intangible Asset, Expected Amortization, Remainder of Fiscal Year 268.00M as of 2026-03-31
Treasury Stock, Value, Acquired, Cost Method 2.23B 2026-01-01 → 2026-03-31
Intangible Assets, Gross (Excluding Goodwill) 2.14B as of 2026-03-31
Debt Securities, Available-for-Sale, Fair Value, Maturity, Allocated and Single Maturity Date, Year One 2.48B as of 2026-03-31
Debt Securities, Available-for-Sale, Fair Value, Maturity, Allocated and Single Maturity Date, after Year One Through Five 2.63B as of 2026-03-31
Debt Securities, Available-for-sale, Maturity, without Single Maturity Date, Fair Value 89.00M as of 2026-03-31
Stock Repurchase Program, Remaining Authorized Repurchase Amount 4.20B as of 2026-03-31
Share-based Payment Arrangement, Decrease for Tax Withholding Obligation 164.00M 2026-01-01 → 2026-03-31
Debt Securities, Available-for-sale, Accumulated Gross Unrealized Gain, before Tax 16.00M as of 2026-03-31
Debt Securities, Available-for-sale, Accumulated Gross Unrealized Loss, before Tax 15.00M as of 2026-03-31
Debt Securities, Available-for-sale, Continuous Unrealized Loss Position, 12 Months or Longer 14.00M as of 2026-03-31
Debt Securities, Available-for-sale, Unrealized Loss Position 724.00M as of 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Intrinsic Value 105.00M as of 2026-03-31
Stock Issued During Period, Value, New Issues 153.00M 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercises in Period, Intrinsic Value 1.00M 2026-01-01 → 2026-03-31
Goodwill, Acquired During Period 977.00M 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercisable, Intrinsic Value 42.00M as of 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested in Period, Fair Value 9.00M 2026-01-01 → 2026-03-31
Goodwill, Foreign Currency Translation Gain (Loss) -14.00M 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest, Outstanding, Aggregate Intrinsic Value 100.00M as of 2026-03-31
Operating Lease, Cost 42.00M 2026-01-01 → 2026-03-31
Right-of-Use Asset Obtained in Exchange for Operating Lease Liability 61.00M 2026-01-01 → 2026-03-31
Lessee, Operating Lease, Liability, to be Paid, Year One 154.00M as of 2026-03-31
Lessee, Operating Lease, Liability, to be Paid, Year Two 151.00M as of 2026-03-31
Lessee, Operating Lease, Liability, to be Paid, Year Three 143.00M as of 2026-03-31
Lessee, Operating Lease, Liability, to be Paid, Year Four 128.00M as of 2026-03-31
Lessee, Operating Lease, Liability, to be Paid 1.09B as of 2026-03-31
Lessee, Operating Lease, Liability, to be Paid, Remainder of Fiscal Year 113.00M as of 2026-03-31
Lessee, Operating Lease, Liability, Undiscounted Excess Amount 151.00M as of 2026-03-31
Assets, Fair Value Disclosure 7.06B as of 2026-03-31
Unrecognized Tax Benefits that Would Impact Effective Tax Rate 148.00M as of 2026-03-31
Debt Securities, Available-for-sale, Amortized Cost 5.20B as of 2026-03-31
APIC, Share-based Payment Arrangement, Increase for Cost Recognition 547.00M 2026-01-01 → 2026-03-31
Unit shares · 10 concepts
Label Value Period
Common Stock, Capital Shares Reserved for Future Issuance 102.72M as of 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Number of Additional Shares Authorized 50.00M 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Number 5.20M as of 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross 402,000 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercises in Period 9,000 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Forfeitures in Period 22,000 2026-01-01 → 2026-03-31
Incremental Common Shares Attributable to Dilutive Effect of Share-based Payment Arrangements 4.75M 2026-01-01 → 2026-03-31
Stock Issued During Period, Shares, New Issues 4.20M 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercisable, Number 2.61M as of 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest, Outstanding, Number 5.05M as of 2026-03-31
Unit US$ / share · 7 concepts
Label Value Period
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price $107.89 as of 2026-03-31
Share-based Compensation Arrangements by Share-based Payment Award, Options, Grants in Period, Weighted Average Exercise Price $18.54 2026-01-01 → 2026-03-31
Share-based Compensation Arrangements by Share-based Payment Award, Options, Exercises in Period, Weighted Average Exercise Price $21.05 2026-01-01 → 2026-03-31
Share-based Compensation Arrangements by Share-based Payment Award, Options, Forfeitures in Period, Weighted Average Exercise Price $20.56 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Weighted Average Grant Date Fair Value $92.12 2026-01-01 → 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercisable, Weighted Average Exercise Price $111.75 as of 2026-03-31
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Exercise Price $108.45 as of 2026-03-31
Unit pure · 1 concept
Label Value Period
Operating Lease, Weighted Average Discount Rate, Percent 0.04 as of 2026-03-31

Other

1 concepts 1 unit
Unit shares · 1 concept
Label Value Period
Entity Common Stock, Shares Outstanding 1.03B as of 2026-03-31

Methodology

All facts on this page come straight from SEC EDGAR XBRL company-facts filings (NOW CIK 0001373715), grouped by financial statement using FASB's base us-gaap presentation taxonomy. Filers may re-parent concepts onto different statements in their own extension taxonomy, so a handful of rows can show up under a different statement than on the actual 10-K / 10-Q; custom concepts and any we couldn't map fall into Other. Hover a cell to see the fully-qualified concept name and the filer's description.

For the full methodology — statement grouping, the Other bucket, derived metrics, and fact tooltips — see the methodology reference for the statement grouping, the "Other" bucket, derived metrics, and fact tooltips.